Disclaimer.

Please read this disclaimer carefully before using TrustSignal's services. By accessing our platform, you acknowledge and agree to the limitations and conditions outlined below.

1. Nature of service

TrustSignal is a data aggregation platform that compiles publicly available information about Australian builders and construction companies. We present factual information from authoritative sources with clear citations.

What we do:

• aggregate data from thirty-plus public sources (ASIC, courts, tribunals, licensing authorities);
• organise information chronologically in timelines;
• present facts with clear source citations;
• verify business registration and licensing status.

What we do not do:

• assign risk scores or ratings to builders;
• make recommendations about hiring decisions;
• classify companies as "safe," "risky," or use similar judgements;
• use AI for risk assessment or predictive analysis;
• provide professional advice (legal, financial, or construction-related).

2. No professional advice

TrustSignal reports are informational only and do not constitute:

• legal advice or legal opinions;
• financial advice or credit assessments;
• professional recommendations regarding builder selection;
• due-diligence investigations or audits;
• guarantees or warranties about a builder's future performance.

You should consult with qualified professionals (lawyers, accountants, building consultants) before making important decisions based on our reports.

3. Data accuracy limitations

While we strive to provide accurate information, our reports have inherent limitations.

3.1 Third-party data sources

We aggregate data from external sources including:

• ASIC (Australian Securities and Investments Commission);
• ABR (Australian Business Register);
• federal, state, and local courts;
• civil and administrative tribunals (VCAT, NCAT, QCAT, etc.);
• state licensing authorities;
• insolvency registers;
• social media platforms.

We do not independently verify the accuracy of information from these sources and cannot be held responsible for errors, omissions, or outdated data in the original records.

3.2 Timing and currency

Public records may not be updated in real time. Our reports reflect the most recent data available at the time of generation, but:

• court cases may have been resolved after our data was collected;
• licences may have been renewed, suspended, or cancelled;
• companies may have changed ownership or structure;
• directors may have resigned or been appointed.

Always verify critical information independently and check official sources for the latest updates.

3.3 Completeness

Our reports may not include:

• information not available in public records;
• recent events not yet reflected in databases;
• sealed or suppressed court records;
• private disputes or settlements;
• informal complaints or resolved issues.

4. No recommendations or risk scoring

TrustSignal operates on a data-first philosophy: we present facts, you make decisions. Our reports compile public information and highlight patterns (for example, "director linked to three liquidated companies") but we never tell you whether to hire a builder or assign risk ratings.

Every construction project is unique, and hiring decisions should consider factors beyond public records, including:

• direct communication with the builder;
• site visits and portfolio reviews;
• personal references from previous clients;
• detailed quotes and contracts;
• insurance and warranty coverage;
• your specific project requirements and budget.

5. Limitation of liability

To the fullest extent permitted by Australian law:

• TrustSignal is not liable for decisions you make based on our reports;
• we are not responsible for losses arising from inaccurate or incomplete third-party data;
• we do not guarantee that builders listed in our reports will perform satisfactorily;
• we are not liable for changes in a builder's circumstances after report generation;
• our total liability is limited to the amount you paid for the specific report.

Nothing in this disclaimer excludes or limits liability that cannot be excluded under Australian Consumer Law, including liability for misleading or deceptive conduct, negligence causing death or personal injury, or fraud.

6. Australian jurisdiction

TrustSignal is designed for use in Australia and focuses on Australian builders and companies. Our reports reference:

• Australian Business Numbers (ABN) and Australian Company Numbers (ACN);
• Australian courts and tribunals;
• state-based licensing requirements;
• Australian Consumer Law and building regulations.

Information may not be applicable or complete for companies operating primarily outside Australia.

7. No defamation intended

All information in our reports is sourced from publicly available records. We do not make defamatory statements or allegations. If you believe any information is inaccurate or defamatory:

• contact us immediately at legal@trustsignal.com.au;
• provide evidence of the inaccuracy;
• we will investigate and correct verified errors.

8. User responsibility

By using TrustSignal, you agree to:

• use reports responsibly and not for harassment or defamation;
• verify critical information independently;
• seek professional advice before making important decisions;
• understand that past performance does not guarantee future results;
• not rely solely on our reports for contractor selection.

9. Changes to this disclaimer

We reserve the right to update this disclaimer at any time. Changes will be posted on this page with an updated "last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated disclaimer.

10. Contact information

If you have questions about this disclaimer or wish to report inaccurate information, please contact us:

Email: legal@trustsignal.com.au