How the TrustSignal Builder Report works.
Most problems only appear after the build starts.
Builder due diligence is spread across licence registers, court records, ASIC, AFSA/PPSR and more, and none of it is designed to be consumer-friendly.
TrustSignal does the reading for you: one search, one sourced document, cited by line.
Your leverage is before you sign a contract.
Enter an identifier
Select the legal entity
Checkout via Stripe
We run the registers
Plain-English structure
PDF in minutes
Structured to skim or dig.
Every report follows the same 9-question structure, reflecting good due diligence questions. See a sample report.
Identity and business basics
ABN/ACN, address, formation date, directors and related entity indicators.
Licence verification
Licence type/class, currency/status, expiry and (where available) disciplinary record.
Mandatory building insurance
Confirmation of government-required building insurance.
Note · Available in NSW, QLD, SA, VIC and WA. Other states and territories: sight the policy directly from the builder.Disputes and adverse matters
Court judgments, relevant tribunal matters, banned and sanction registers, safe-work listings.
Insolvency and financial signals
Insolvency notices and financial risk indicators from authoritative registers.
Credit and trade context
Credit history signals (defaults/score) and supply relationship indicators.
Note · Where available.Regulatory sanctions
Sanctions or enforceable undertakings issued by a regulator.
How to interpret
A plain-English guide on what to do if something is flagged, plus links to relevant regulators.
| DD question | Sources | Clean record | Record with issues (examples) |
|---|---|---|---|
| How long has the builder been in business? | Company register | In business for as long as they say they have | Suggest you get more proof if the builder has been in business < 5 years. |
| Does the builder have a current licence? | State licence register | Licence is current | Licence suspended, cancelled, not present or missing key info |
| Does the builder have access to mandatory insurance? | State building insurance register | Builder has access | Builder does not have access |
| Is there a history of disputes or tribunal appearances? | State tribunal register | No tribunal appearances or enforceable undertakings | Tribunal appearances or enforceable undertakings present |
| Do the directors have a history with other company insolvencies? | Company register and credit history | No affiliations with defaulted or insolvent companies | Affiliations with defaulted or insolvent companies |
| Is there any history of insolvency actions or indicators? | Court and ASIC records | No court or ASIC records | Petition to wind up, Court writs |
| Is there a history of regulatory sanctions? | ACCC, ASIC and work safety bodies | No sanctions | Sanctions or enforceable undertakings present |
| Does the builder have established trade supply arrangements? | PPSR, credit history | Established credit relationships present | No visible credit relationships |
| Does the builder pay their bills on time? | PPSR, credit history | Payments made on time | PPSR actions, late payments or defaults |
Your leverage is pre-contract.
The best time to influence outcomes is before you sign, before you pay a deposit, and before the job has started.
TrustSignal usage guidanceA decision aid, not a guarantee.
TrustSignal is digital-first and automated. We aggregate from reputable data partners and government registers. Nothing we publish ranks, rates, scores or recommends; the record speaks for itself.
Before signing a contract, consider engaging a qualified building inspector and a construction lawyer to protect your interests.
Before you sign, read the record.
One search. Thirty-plus registers. One sourced document, cited by line.